Tracking & delivery
Where is my order?
Two ways to track your order, plus a short guide to know exactly where it stands.
I have my tracking number
Your UPS tracking number was emailed to you as soon as your order shipped. Paste it here to follow your parcel live.
Tracking provided by UPS.
I don't have my number
Log in within 30 seconds with your email (no password): you'll find your order and its live tracking.
View my orderA code will be emailed to you so you can log in.
Check in 10 seconds
When did you place your order?
Pick an answer above to see where your order stands 👆
Your parcel's journey
- 1
Order confirmed
You receive a confirmation email with the summary.
- 2
Being prepared
Our team packs your order with care, within 24 to 48h.
- 3
Shipped
Your parcel leaves: you receive your tracking number by email.
- 4
In transit
Your parcel travels to you, tracked at every step.
Delivered
All that's left is creating your dream beauty room ✨
Free & insured delivery
Shipped within 24–48h
100% secure payment
Money-back guarantee
Frequently asked questions
A question about your order?
Contact our team